1. What we collect
YOT Transportation LLC ("YOT", "we", "us") collects only what we need to arrange and perform your transportation.
- Contact details: name, phone number, email address, and company name if you book for a business.
- Trip details: pickup and drop-off addresses, dates and times, passenger count, luggage, flight numbers, special requests such as child seats, and notes you give us.
- Payment details: handled by our payment processor. We see the card type, last four digits, and transaction status, never the full card number.
- Communications: the calls, texts, and emails you exchange with us about a reservation.
- Website data: basic technical information such as browser type, pages visited, and approximate location derived from your IP address, as described in Section 5.
2. How we use it
- To quote, confirm, dispatch, perform, and bill your trips.
- To track flights and send pickup updates, chauffeur details, and receipts.
- To respond to questions, resolve incidents, and handle lost-and-found items.
- To keep passengers and chauffeurs safe and to comply with insurance, airport, city, and legal requirements.
- To tell you about YOT services, only if you have asked us to.
We do not sell your personal information, and we do not use it for automated decision-making that has legal or similar effects on you.
3. Text messages & calls
When you give us your phone number in a quote request, by phone, or in person, you agree that YOT may call or text you about your reservations. These messages are transactional: quotes, confirmations, chauffeur arrival notices, changes, and receipts. Message frequency varies with your bookings. Message and data rates may apply.
- Reply STOP to any text to stop receiving texts. Reply HELP for help, or call (469) 463-6254.
- We send marketing texts only with your separate, express opt-in, and you can withdraw it at any time.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors to support our service to you, such as chauffeurs and messaging providers, is described in Section 4. All other categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. In-vehicle cameras
For the safety of passengers and chauffeurs, YOT vehicles may be equipped with dash cameras that record the road and the vehicle interior. Recordings are retained for a short period, reviewed only after an incident, complaint, or legal request, and are never used for marketing.
7. Retention & security
We keep reservation and billing records for as long as needed to run the business and meet tax, insurance, and legal obligations, generally up to four years after a trip, then delete or anonymize them. Camera recordings are typically overwritten within 30 days unless preserved for an incident.
We protect your information with access controls, encrypted connections, and reputable service providers. No method of storage is perfectly secure, and we will notify you as the law requires if a breach affects your information.
8. Your choices
You may ask us to show you the personal information we hold about you, correct it, or delete it, subject to records we must keep for legal or billing reasons. Texas residents have these rights under the Texas Data Privacy and Security Act to the extent it applies, and we honor reasonable requests from anyone regardless of where they live. Email yonasmamush@yahoo.com and we will respond within 45 days. We will not treat you differently for exercising these rights.
9. Children
Our website and services are directed to adults. We do not knowingly collect personal information from anyone under 18 except trip details a parent or guardian provides for a child passenger.
10. Changes & contact
We may update this policy as our services change. The effective date at the top shows the latest version. Questions and requests: yonasmamush@yahoo.com or (469) 463-6254.
YOT Transportation LLC, Dallas–Fort Worth, Texas.